Last Updated: July 18, 2026

1. Introduction

Welcome to VIR Services. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or use our cleaning and facilities management services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Who We Are

VIR Services is a professional cleaning and facilities services provider offering services including but not limited to:

• Commercial Cleaning
• Residential Cleaning
• Builders Cleaning
• Student Accommodation Cleaning
• Office Cleaning
• Window Cleaning
• Facilities Management
• Property Maintenance
• Education Sector Cleaning
• Specialist Cleaning Services

3. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

This may include:

• Full Name
• Company Name
• Email Address
• Telephone Number
• Property Address
• Billing Address
• Service Location
• Information submitted through enquiry forms
• Any information you voluntarily provide

Technical Information

When visiting our website we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral Website
• Cookies and Similar Technologies

4. How We Collect Information

We collect information when you:

• Complete a contact form
• Request a quotation
• Contact us via telephone or email
• Book our services
• Subscribe to newsletters
• Communicate with us
• Browse our website
• Accept cookies

5. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Deliver requested services
• Manage bookings
• Process payments
• Improve our website
• Improve customer service
• Send service updates
• Send marketing communications (only where consent has been provided)
• Meet legal obligations
• Prevent fraud
• Protect our business

6. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests where applicable

7. Cookies

Our website may use cookies to improve your browsing experience.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Analyse website traffic
• Understand visitor behaviour
• Enhance security

You can disable cookies through your browser settings. However, certain website features may not function correctly.

8. Analytics

We may use website analytics services such as:

• Google Analytics
• Google Search Console

These services help us understand:

• Website traffic
• Popular pages
• Visitor behaviour
• Device usage
• Website performance

Analytics providers may collect anonymised usage information.

9. Marketing Communications

Where you have opted in, we may send:

• Company updates
• Promotions
• Service offers
• Newsletters

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

10. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties including:

• Payment providers
• Website hosting providers
• IT support providers
• Email service providers
• Marketing providers
• Professional advisers
• Government authorities where legally required

All third parties are required to keep your information secure.

11. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

12. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Theft
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no online system can be guaranteed to be completely secure.

13. International Transfers

Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

14. Your Privacy Rights

Under UK GDPR, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

15. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be removed promptly.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read their respective privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

VIR Services

Website: https://www.virservices.co.uk/

Email: [Vir.services0@gmail.com]

Phone: [+44 7908135410]

Business Address: [44 Clarendon Garden, Wembley, HA9 7QW]

19. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://ico.org.uk/

Telephone: 0303 123 1113

Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF